Refund & Cancellation Policy

1. Overview

At ByteFlow Bot, we strive to provide quality services to our customers. If for any reason you are not satisfied with our services, we have set clear guidelines for refunds and cancellations to ensure transparency and customer satisfaction.

2. Eligibility for Refunds

Refunds are available under the following conditions:

The service was not delivered as described or failed to meet expected performance.
The request for refund must be made within 7 days of the original transaction date.

3. Non-Refundable Services

Certain services and fees are non-refundable, including but not limited to:

Setup fees or one-time service fees.
Fees for services already rendered or used.

4. Process for Requesting a Refund

To request a refund:

Submit a written request via email to [Support Email].
Include your account details, transaction ID, and reason for the refund request.
We will review your request and process the refund within 5-7 working days if it complies with this policy.
Refunds will be credited to the original payment method used.

5. Cancellation Policy

You may cancel your subscription at any time through your account settings. Cancellation requests must be submitted before the start of the next billing cycle to avoid being charged for the upcoming period. No refunds will be provided for partial use of services or cancellations made after the billing cycle has started.

6. Processing Time

Refunds, once approved, will be processed within 5-7 business days. The time it takes for the funds to reflect in your account will depend on your financial institution or payment provider.

7. Disputes

If you believe you were wrongfully charged or your refund request was wrongfully denied, you can contact our customer service team at [Support Email] or file a dispute through your bank or Razorpay.

8. Changes to this Policy

ByteFlow Bot reserves the right to modify this Refund and Cancellation Policy at any time. Changes will be communicated through the platform, and continued use of the service constitutes acceptance of the updated policy.

9. Contact Us

For any questions regarding this Privacy Policy or how your data is handled, please contact:

Email: Info@differentbyte.in

Address: 9th Floor Bhageeraths, Bhageeratha Square, Kacheripady, Kochi, Ernakulam, Kerala 682018

Phone: +91 70213 87737